Hybrid Sales Front Desk Specialist
Company: HYATT VACATION OWNERSHIP
Location: Escondido
Posted on: October 14, 2024
Job Description:
We are looking for a Hybrid Sales Front Desk Specialist to join
our Sales & Marketing team at our Member Relations building onsite
at our Hyatt Vacation Club at The Welk location in Escondido,
CA.Pay: $20.05/hour
Schedule: Full-time/5 days per week, must be open to work on
weekends, hours can range between 8am and 7pm (Starting at 8 or
8:30am and ending between 4:30pm and 7pm, end time can
vary/TBD)
POSITION SUMMARY
- Meet and greet guests as they arrive for scheduled sales
presentations or stop by the sales gallery for general
information.
- Ensures that all guests are comfortable and offers refreshments
to guests as they wait for sales presentations.
- Assign guests to proper Sales Executive and track and update
reports regarding line rotation.
- Award premiums (gifts) to guests upon completion of sales
presentation and track premium delivery in computer system.
- Ensure that the common areas in the gallery are neat, clean and
stocked with various hospitality items. - -
- Responsible for the input and management of all direct tours
and sales wave availability to include new tour bookings,
reschedules and cancels.
- Ensure all package and direct tour leads are reconciled in
computer system.
- Responsible for communicating updated tour availability to
Sales Front Desk and Marketing Executives and/or Tour Brokers in
the field. - -
- Contact preview package customer via telephone.
- Confirm arrival dates and to create clear expectations of
preview package and site visit to include sales presentation time
and location and accommodations.
- Provide personal planning services including offers to arrange
dining reservations, golf tee times, and activities.
- Cross reference information and reservations in multiple
computer systems to ensure customer needs are met. - -
- Report accidents, injuries, and unsafe work conditions to
manager.
- Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company
assets.
- Welcome and acknowledge all guests according to company
standards; anticipate and address guests' service needs; thank
guests with genuine appreciation.
- Speak with others using clear and professional language; answer
telephones using appropriate etiquette.
- Develop and maintain positive working relationships with
others; listen and respond appropriately to the concerns of other
employees.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats;
move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance; stand, sit, or walk for
an extended period of time.
- Perform other reasonable job duties as requested. -
Hyatt Vacation Ownership is an equal opportunity employer committed
to hiring a diverse workforce and sustaining an inclusive
culture.
Keywords: HYATT VACATION OWNERSHIP, Diamond Bar , Hybrid Sales Front Desk Specialist, Sales , Escondido, California
Didn't find what you're looking for? Search again!
Loading more jobs...