HEALTH INFORMATION SPECIALIST I
Company: CIOX Health
Location: Upland
Posted on: October 28, 2024
Job Description:
Health Information Specialist I (ONSITE- Upland CA, 91786)
Job Locations
US-CA-Upland
Requisition ID
2024-37142
# of Openings
1
Category (Portal Searching)
Medical Records
Position Type (Portal Searching)
Employee Full-Time
Equal Pay Act Minimum Range
$19.00 - $21.00 per hour
Overview
Who we are... Datavant protects, connects, and delivers the world's
health data to power better decisions and advance human health.
Datavant is a data platform company for healthcare whose products
and solutions enable organizations to move and connect data
securely. Datavant has a network of networks consisting of
thousands of organizations, more than 70,000 hospitals and clinics,
70% of the 100 largest health systems, and an ecosystem of 500+
real-world data partners. What we offer... By joining Datavant
today, you're stepping onto a highly collaborative team that is
passionate about creating transformative change in healthcare. We
invest in our people and believe in hiring for high-potential and
humble individuals who can rapidly grow their responsibilities as
the company scales. Datavant is a distributed, remote-first team,
and we empower Datavanters to shape their working environment in a
way that suits their needs. What we need... This is an entry level
position responsible for processing all release of information
(ROI), specifically medical record requests, in a timely and
efficient manner ensuring accuracy and providing customers with the
highest quality product and customer service. Associate must at all
times safeguard and protect the patient's right to privacy by
ensuring that only authorized individuals have access to the
patient's medical information and that all releases of information
are in compliance with the request, authorization, company policy
and HIPAA regulations. Position Highlights
- Onsite position in Upland CA,
91786
- Full-time, Monday through Friday 8am to 4:30pm
- Processing medical records requests
- Full benefits: PTO, Health, Vision, Dental, 401k savings plan,
and tuition assistance
- Tremendous growth opportunities both locally and
nationwide
- The Covid vaccination is required What We're Looking For
- Strong customer service and clerical skills
- Proficient in Microsoft Office, including Word and Excel
- Comfortable working in a high-volume production
environment
- Medical office experience preferred
- Willingness to learn and grow within Datavant
Responsibilities
What You Will Do...
- Receive and process requests for patient health information in
accordance with Company and Facility policies and procedures.
- Maintain confidentiality and security with all privileged
information.
- Maintain working knowledge of Company and facility
software.
- Adhere to the Company's and Customer facilities Code of Conduct
and policies.
- Inform manager of work, site difficulties, and/or fluctuating
volumes.
- Assist with additional work duties or responsibilities as
evident or required.
- Consistent application of medical privacy regulations to guard
against unauthorized disclosure.
- Responsible for managing patient health records.
- Responsible for safeguarding patient records and ensuring
compliance with HIPAA standards.
- Prepares new patient charts, gathering documents and
information from paper sources and/or electronic health
record.
- Ensures medical records are assembled in standard order and are
accurate and complete.
- Creates digital images of paperwork to be stored in the
electronic medical record.
- Responds to requests for patient records, both within the
facility and by external sources, retrieving them and transmitting
them appropriately.
- Answering of inbound/outbound calls.
- May assist with patient walk-ins.
- May assist with administrative duties such as handling faxes,
opening mail, and data entry.
- Must meet productivity expectations as outlined at specific
site.
- May schedules pick-ups.
- Other duties as assigned.
Qualifications
What Helps You Stand Out... Required
- High School Diploma or GED.
- Ability to commute between locations as needed.
- Able to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfortable utilizing phones, fax machine, printers, and other
general office equipment on a regular basis.
- Professional verbal and written communication skills in the
English language.
- Detail and quality oriented as it relates to accurate and
compliant information for medical records.
- Strong data entry skills.
- Must be able to work with minimum supervision responding to
changing priorities and role needs.
- Ability to organize and manage multiple tasks.
- Able to respond to requests in a fast-paced environment.
Preferred
- Experience in a healthcare environment.
- Previous production/metric-based work experience.
- In-person customer service experience.
- Ability to build relationships with on-site clients and
customers.
- Comfortable bringing new ideas, process improvement
suggestions, and feedback to internal stakeholders. Working
conditions & physical demands Work is generally performed in an
office environment in which there is only minimal exposure to
unpleasant and/or hazardous working conditions. Must have the
ability to stand and sit frequently throughout an eight-hour
period, reach horizontally and vertically for overhead use. Must be
able to use a telephone or headset equipment. Incumbent must be
able to lift 20 lbs., perform work at a computer terminal for 6-8
hours a day, and function in an environment with constant
interruptions. Reasonable accommodations are available to qualified
individuals with disabilities. Low to no travel required. To ensure
the safety of patients and staff, many of our clients require
post-offer health screenings and proof and/or completion of various
vaccinations such as the flu shot, Tdap, COVID-19, etc. Any
requests to be exempted from these requirements will be reviewed by
Datavant Human Resources and determined on a case-by-case basis.
Depending on the state in which you will be working, exemptions may
be available on the basis of disability, medical contraindications
to the vaccine or any of its components, pregnancy or
pregnancy-related medical conditions, and/or religion. With very
limited exceptions (medical conditions or sincerely held religious
beliefs that prohibit you from getting the vaccine), one of the
requirements for this job is that you be fully vaccinated against
COVID-19. *Except for states where legally prohibited to enforce
mandates. Pay ranges for this job title may differ based on
location, responsibilities, skills, experience, and other
requirements of the role. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. This job is
not eligible for employment sponsorship. Equal Pay Act Minimum
Range
$19.00 - $21.00 per hour
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Keywords: CIOX Health, Diamond Bar , HEALTH INFORMATION SPECIALIST I, Healthcare , Upland, California
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