10040 - Executive Principal, Infrastructure Engineering

Company: Hyundai Autoever America
Location: Fountain Valley
Posted on: October 25, 2024

Job Description:

10040 - Executive Principal, Infrastructure Engineering (5-days onsite)Purpose:The Executive Principal of Infra Engineering is a Head of Department who will provide leadership to HAEA's Infra Engineering team, consisting of the Platform Engineering, Enterprise Collaboration, Storage & Backup, Network & Telecom teams. The department goal is to provide excellent support across the organization, including oversight for 24x7 operations across HAEA's Shared Services environment. The following technical expertise and understanding is expected:Demonstrated experience in the below areas:

• Platform and Virtualization Engineering
• Enterprise Messaging and Collaboration Systems
• MS-Active Directory / Entra ID (Azure)
• Enterprise Storage and Backup Platforms
• Network and Telecom Engineering
• Disaster Recovery
• Infra Architecture and DesignEssential Functions:
  • Provide mentorship, skills development and assistance to infrastructure engineering managers and subject matter experts (SMEs).
  • Lead a blended team of onshore and offshore SMEs in collaboration with a managed services provider to ensure optimal team dynamics.
  • Oversee the management, development, and reporting of operational expenses (OpEx) and capital expenditures (CapEx).
  • Direct the periodic reporting of service level agreements (SLAs), key performance indicators (KPIs), and objectives and key results (OKRs).
  • Handle the operations of platform services, address escalated issues, participate in problem-solving sessions, and engage with users to resolve IT challenges.
  • Ensure the continuous operation of essential Windows network services.
  • Lead the upkeep of both physical and virtual environments across various platforms.
  • Oversee the availability and management of Enterprise Collaboration services.
  • Possess a foundational knowledge of network and system administration tasks.
  • Understand the basics of storage and data management technologies.
  • Maintain the rotation of SME on-call duties.
  • Evaluate and sanction both routine and critical changes in line with Change Control procedures.
  • Administer both prod and non-prod environments, promoting operational excellence and stability.
  • Formulate strategies, set priorities, and devise plans for Platform as a Service (SaaS) and Virtual Desktop Infrastructure (VDI).
  • Manage vulnerability and patch updates in alignment with Security Operations protocols.
  • Fulfill the requirements of both internal and external IT audits and regulatory compliance checks.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Basic Requirements:
    • Bachelor's degree in IT/IS or equivalent experience in IT Systems Engineering required.
    • 10 years of infrastructure engineering experience.
    • 8+ years of management experience required.Certifications:
      • ITIL certification preferred.
      • AWS and/or Azure certification preferred.
      • Microsoft MSCA/MCSE certification or equivalent experience required.
      • Cisco CCNA/CCNP certification or equivalent experience preferred.
      • Conceptual understanding of UNIX administration preferred.Salary range - $159,160 to $206,900
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